RFQ

1. Is Aurlet jewelry suitable for everyday wear?

Yes. Every Aurlet piece is designed for daily wear — lightweight, comfortable, and crafted to move effortlessly with you.

2. What materials do you use?

Our jewelry is crafted using 9–14K gold, sterling silver, yellow gold, rose gold, along with natural and lab-grown diamonds and carefully selected gemstones. Every material is chosen for its quality, durability, and timeless appeal, ensuring your piece remains beautiful for years to come.

3. Is your jewelry authentic?

Absolutely. We guarantee the authenticity of all metals and gemstones used in Aurlet jewelry. Each piece meets strict quality standards.

4. Will the jewelry tarnish or fade?

Our jewelry is crafted in real gold, which won’t tarnish and is designed to last a lifetime. With proper care, your piece will retain its shine and beauty for years to come.

5. How do I choose the right size?

We provide a detailed size guide on our website. If you’re unsure, our team is always happy to help you find the perfect fit.

7. Do you offer customization?

Yes. Selective designs can be customized. Reach out via our Contact Us page to explore personalization options.

8. How long will my order take to arrive?

Once shipped, delivery timelines depend on your location. You’ll receive tracking details so you can follow your order every step of the way. Typically, it takes 12–15 working days from the dispatch date — soon, your new Aurlet piece will be a sparkling part of your life!

9. Do you ship internationally?

Yes, we ship worldwide. Shipping costs and timelines are clearly shown at checkout.

10. What if I need to return or exchange my jewelry?

We want you to enjoy your jewelry with confidence. While we do not offer returns or exchanges, we happily provide redo repairs for eligible items within the specified timeframe. Just reach out to us — our team will ensure your piece is restored beautifully, so it continues to shine as part of your collection.

11. How should I care for my Aurlet jewelry?

We recommend storing your pieces separately, avoiding harsh chemicals, and gently cleaning them with a soft cloth to maintain their beauty.

12. Still have questions?

We’re here to help. Reach out through our Contact Us page and our team will assist you personally.

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